Terms of Service

These Terms of Service (the "Terms") govern access to and use of the Elite64 platform ("Elite64", the "Platform"), a skill-based competitive chess arena operated by Synergy Digital Services Ltd (the "Operator").

By creating an account or using Elite64, you agree to these Terms. If you do not agree, you must not use the service.

Account creation and access to play are offered where the Operator makes the service available. It is your responsibility to ensure such use is lawful where you reside; access where it is not is at your own risk and may be blocked.

Elite64 provides a skill-based competitive chess arena: free and rated play (Duels), puzzle training (Puzzles), AI sparring, structured tournaments, creator communities, and optional subscriptions. Outcomes of competitions are determined primarily by player skill. Limited operational randomisation (such as colour assignment or bye allocation) may occur for tournament administration and fairness; it does not determine competitive results by chance.

Elite64 is not a gambling service. It offers no games of chance, no betting, no entry fees, no reward pools and no cash prizes: no player stakes money on the outcome of a game, and the Platform pays out no monetary winnings.

Free play may be subject to a daily game quota (casual Duels, Puzzles, Sparring and tournaments). The Premium subscription, monthly or annual, removes that quota. Tournament entry is free and requires no subscription.

Account creation and play are open, subject to these Terms, accurate registration information, and a minimum age of 13.

The Premium subscription is the Platform's only paid feature. A minor User who subscribes must have obtained the consent of their legal guardian, who remains responsible for payment. The Operator may suspend or terminate a subscription taken out without that consent.

You must provide a valid date of birth at registration. The Operator may verify the declared age and may refuse or close an Account where the minimum age is not established.

You are responsible for keeping your login credentials confidential and for all activity under your Account. You must notify the Operator promptly of any unauthorised use.

Registration and profile information must remain accurate and up to date. False statements may lead to suspension or closure of the Account.

One person may not operate multiple accounts to gain an unfair advantage. Sharing accounts is prohibited.

Access to competitive games is through registration for an identified tournament. Format, structure and time controls are published before entry. You agree to follow those rules and the official rules of chess as applied on the Platform.

Game endings determined by the applicable rules (checkmate, stalemate, time forfeit, fifty-move rule, repetitions, etc.) cannot be challenged except through the Operator's published dispute procedures, with human review where provided.

The Premium subscription is the only amount billed by the Operator. It is charged via Stripe according to the plan you select, monthly or annual, and renews automatically until cancelled.

Elite64 does not operate an internal wallet or stored-value balance. There are no top-ups, no player balances, and no payouts from the Platform to a User. Tournament entry is free.

The subscription price and features are shown on the Subscription page before you confirm. No hidden fees are charged beyond the displayed amount.

Cancellation stops subsequent renewals and takes effect at the end of the current billing period: Premium access is retained until then. The remaining time in the current period is not refunded, except where required by law or provided by the Refund Policy.

The Operator enforces integrity and fair-play rules. Conduct contrary to these rules may result in sanctions.

Prohibited behaviours include

Possible sanctions

Sanctions are decided case by case on the basis of announced rules and objective data, with human review where provided.

The Operator may suspend or terminate an Account for breach of these Terms, fraud, abuse, or legitimate security or operational reasons. Suspension may be temporary or permanent.

You may request closure of your Account at any time, subject to the Refund Policy and any outstanding obligations.

Closure does not release you from obligations arising before that date. Provisions that by nature should survive (including liability and governing law) remain in force.

The service is provided "as is". The Operator works to keep Elite64 available and secure but does not guarantee uninterrupted availability or the absence of errors.

To the maximum extent permitted by law, the Operator is not liable for indirect, consequential, special or punitive damages (including loss of profits, data, opportunity or use), nor for direct damages exceeding a reasonable amount capped at the total sums you actually paid to the Operator for the service during the twelve months preceding the claim.

You use the Platform under your own responsibility. The Operator is not responsible for other users' acts or omissions, nor for failures attributable to third parties (including payment and hosting providers) or force majeure.

Processing of personal data is described in the Privacy Policy. Use of cookies and similar technologies is described in the Cookie Policy.

By accepting these Terms, you acknowledge that you have read those policies.

The Operator may amend these Terms at any time. Changes are published on the Platform with an updated revision date. Material changes will be highlighted where reasonably possible. Continued use after changes take effect constitutes acceptance. If you disagree, you must stop using the service and may request Account closure.

These Terms are governed by the laws of England and Wales. Disputes relating to their interpretation or performance shall be submitted to the competent courts of England and Wales, without prejudice to any mandatory consumer protection rules in your country of residence.

The Operator may bring proceedings before any competent court in the event of a breach of these Terms or of applicable law.

Elite64 is the trade name under which the Platform is operated. The legal operator is Synergy Digital Services Ltd, a company incorporated under the laws of England and Wales. Full company details are set out in the Legal Notice.

Company Number: 16998181

Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

For questions about these Terms or the service:

contact@elite64.app

Typical response time: 3 to 7 business days.