Support
✓What it's for
- •Ask a quick question.
- •Get directed to the right channel.
- •Follow platform updates.
⚠️Good to know
- •Instagram messages are not used to handle account issues.
- •No disputes, payments or sanctions are managed through Instagram.
👉 Instagram is a pre-contact channel, not a resolution channel.
Discord
Join Discord✓What it's for
- •Chat with the community.
- •Ask general questions about the rules.
- •Discuss formats and how tournaments work.
⚠️Good to know
- •Individual support is not provided there.
- •Official decisions (results, tie-breaks, sanctions) are not discussed publicly.
👉 Discord allows you to interact with the community, but is not an official support channel.
Official Support
Email via the platform
✓What it's for
- •Payment or withdrawal issues.
- •Tournament-related questions.
- •Disputes or sanctions.
- •Technical issues related to your account.
⭐Why this channel
- •All requests are tracked.
- •Responses are consistent and verifiable.
- •It's the only channel used for sensitive matters.
👉 Email support is the only official resolution channel.