Elite64
Competitive Chess Arena
Elite64
Competitive Chess Arena
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Frequently Asked Questions
Phase 1 – FAQ
About Elite64
What is Elite64?
Who is Elite64 for?
Account & Registration
How do I create an account? What information is required and why is the minimum age 18?
Which countries can I use Elite64 from? How do I know if my country is allowed?
How do I manage or delete my account? What happens if the account is closed?
Competitions & Rules
How do tournaments work (registration, process, cancellation)?
How are victory, draw and tie-breaks determined? Can I contest a result?
Entry fees & rewards
How do I pay the entry fee? Are there any hidden fees?
Where do reward pools come from? Is there a guarantee of returns?
How are payments and rewards handled?
How are payments processed? Does Elite64 store my financial data?
Refunds & Cancellations
In what cases can I get a refund? And in what cases not?
How do I request a refund (outside pre-start cancellation)? What is the timeframe?
Payouts
How do I receive my rewards? Are payouts available in Phase 1?
What are the payout conditions (minimum amount, fees, deadlines)?
Fair Play & Sanctions
How does Elite64 fight against cheating? What sanctions for violations?
Can I contest a sanction? Is there an appeal?
Security & Personal Data
What personal data is collected and what is it used for?
Where is my data hosted? Who has access?
Support & Disputes
How do I contact support? What is the response time?
How are disputes handled? What law and jurisdiction apply?
Phase 1 & Limitations
What is Phase 1 and what are the limitations of the service?
What can I do today on Elite64? What is not yet available?
See also
Terms of Service
Privacy Policy
Refund Policy
Fair Play & Wellbeing
Void where prohibited
Regulatory Position (UK)
