Fair Play & Wellbeing

Tools to manage your activity on the platform

Elite64

Elite64 is a platform for skill-based chess competitions. Outcomes are determined primarily by player skill. Limited operational randomisation (such as colour assignment or bye allocation) may occur for tournament administration and fairness, but it does not determine competitive results.

We offer tools (activity controls, cooldown periods, account pause) so that your use of the platform remains controlled and comfortable.

Our Principles

Tournaments are competitions: rewards depend on your ranking and performance. No guaranteed returns are provided.

We encourage everyone to participate responsibly, take regular breaks, and use our activity management tools if needed.

Financial integrity & fair play

  • Prize payouts require identity verification and a verified payout setup via Stripe.
  • We monitor fraud and chargebacks; suspicious activity may result in restrictions.
  • We use signals to detect duplicate or coordinated accounts.
  • Players may set deposit limits; additional checks may apply for unusual activity.

Activity Controls

You can manage your tournament activity with the following tools:

  • Cooldown period: set a mandatory waiting time between tournament entries
  • Session reminders: receive a notification after a configurable time spent on the platform
  • Entry fee limit: set a maximum amount you can spend on tournament entry fees per period

These controls help you stay in charge of your competition activity.

Account Pause & Self-exclusion

You can temporarily suspend your account to take a break:

  • 7 days
  • 30 days
  • 90 days
  • Permanent closure: on request to support

During the pause, you will not be able to log in or participate in tournaments.

For permanent account closure: contact@elite64.app contact@elite64.app

Help Resources (outside the platform)

If you or someone you know has difficulty managing online activity or spending, the organisations below can help.

United Kingdom

GamCare

Phone : 0808 8020 133

Web : gamcare.org.uk

United States

National Council on Problem Gambling

Phone : 1-800-522-4700

Web : ncpgambling.org

Ireland

Gamblers Anonymous Ireland

Web : gamblersanonymous.ie

Assess Your Activity

Some questions to stay in control of your time and budget:

  • Are you entering more tournaments than you planned?
  • Are you dedicating too much time to competitions at the expense of other activities?
  • Are you finding it hard to respect the limits you've set for yourself?
  • Are your loved ones worried about your use of the platform?

If you answered yes to several of these questions, consider using account pause or cooldown periods, or contact one of the organisations listed above.

Contact

For any questions about activity controls, account pause or account closure:

contact@elite64.app

Confidentiality guaranteed.

Last updated: 14/03/2026

Operating company: Synergy Digital Services Ltd

Registered in England & Wales | Company Number: 16998181

18+ only | Void where prohibited